Booking Terms & Conditions

Payment:

  • Places are booked on a first-come, first-served basis.
  • All places must be paid for in full at the time of booking.
  • Payment can be made either through Paypal or by direct bank transfer to Yuki’s Kitchen.
  • Once a class has been booked and paid for you will receive a confirmation email.
  • All bookings and gift vouchers are strictly non-refundable. If you are unable to attend a class you are free to send someone else in your place for the same class that you booked for, but please let us know who will be replacing you. Alternatively, subject to availability, we can arrange an alternative date, at the next available time on the waiting list. 72 hours notice must be given. If no notice is given Yuki’s Kitchen reserves the right to cover costs for ingredients (perishable items) supplied for your original date. For bookings of more than 3 people, 14 days notice is required.
  • The contact details provided at the time of booking will be used for all correspondence so please let us know of any changes.
  • The advertised menu of a class is a guideline only.  The exact menu is liable to change according to what is available at any given time.
  • If a class has to be cancelled for unforeseen reasons we will notify all attendees immediately and you will receive a full refund.
  • Please let us know of any food allergies, intolerances or special requirements at the time of or before booking.
  • By attending a Yuki’s Kitchen event you realise that you will be cooking, working with knives and  kitchen stoves. You will be briefed on health and safety, and Yuki’s Kitchen can therefore accept no responsibility for injuries or illness that may result.
  • Yuki’s Kitchen has public liability insurance.

Private Bookings:

  • A non-refundable deposit is required for all private bookings, as advised at the time of booking.
  • For private bookings, once the date and time is confirmed, your booking is non-refundable. For changes to the date, one month’s notice is required, subject to availability.